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Reviews
The rep that I spoke with who helped was very pleasant and able to walk me through the process of fixing the issue. They are also sending me a PDF on how to fix it on my own for next time which is very helpful. I also believe the time between my voicemail and call back was appropriate – e.g. I don’t think that I had to wait too long for a call back from someone at Pak-EDGE.
LL, Clinical Pharmacist – Pak-EDGE®
Thank you for checking with us. Yes, all is well, and we are very pleased with the service we received! MPI Customer Assurance Staff was very knowledgeable, articulate, complete, precise, and polite. Thank you, team! We also appreciate that our request for help was addressed so quickly. Yes, our Pak-EDGE is functioning great, even without considering its age. It serves our needs well.
LB, Pharmacy Technician – Pak-EDGE™
I just wanted to say that MPI Customer Assurance Staff was great. They were so helpful and patient. I have been working on this package machine since we got it back in 2008 or so. But we are in our 2nd machine. So I pretty much know alot about it already. But when I have issues I make the call to you all. And I have been very pleased with you all. Keep up the good work.
SS, Pharmacy Technician – Auto-Print®
Oral Solid Packaging SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Oral Liquid Packaging SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Overwrapping SolutionsMPI offers a full range of custom medication packaging systems for unit dose oral solids.Learn More
Labeling SolutionsAt MPI, we offer a range of pharmaceutical accessory labeling systems that provide automated pharmacy label printing.Learn More
Barcode Labeling SoftwareA Pak-EDGE® UD Barcode Labeling Software Version 2.0 license is included with the purchase of a new MPI medication packaging system.Learn More
MPI Company News
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How U.S. Pharmaceutical Tariffs Are Impacting Supply Chains and Medication DistributionThe financial impact extends from manufacturers importing raw materials to hospitals purchasing finished medications. For healthcare facilities, pharmacies, and pharmaceutical manufacturers, these tariffs translate to higher procurement costs, supply chain disruptions, and difficult decisions about sourcing strategies.
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Prepackaging: The Smart Way to Manage Medications in Long-Term Care FacilitiesManaging medications in long-term care has never been more complex. With growing patient loads, staff shortages, and strict compliance requirements, traditional manual dispensing simply can’t keep up. That’s why more pharmacies are turning to prepackaged medication solutions: automated systems that improve accuracy, save time, and reduce costly medication errors.
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Patient Compliance Challenges: Key Aspects for Healthcare OrganizationPatient compliance refers to how consistently patients follow prescribed medication and treatment plans as directed by their healthcare providers. Patient adherence to medication regimens and treatment instructions plays a key role in achieving positive health outcomes and reducing healthcare costs.
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MPI’s Drug Master File provides speed-to-market regulatory and technical support related to our packaging components for medical and pharmaceutical market clients