Our Customer Success

At Medical Packaging Inc., LLC (MPI), we are dedicated to providing the highest levels of responsiveness, courteousness, and knowledgeable assistance to all of our customers. Our commitment to delivering the best in customer service pervades our entire team, and everyone at our company takes pride in achieving the highest levels of customer satisfaction possible every day.

Customer Support Medpack

Are you Seeking Assistance Ordering Disposable Materials, Replacement Parts, or Renewing an Annual Maintenance Plan or First Databank Subscription?

Please contact our Order Entry Specialist today!

  • Call toll free: (800) 257-5282 or (609) 466-8991, Option 2
  • Fax: (609) 651-8072
  • Email: materialorders@medpak.com
  • Hours: 9:00 a.m. to 4:00 p.m. EST, Monday through Friday, Excluding Standard U.S. Holidays

Are You Seeking Technical Help with MPI Products?

If you need technical support from our team, please contact an MPI Technical expert today using the phone number listed below, or complete the form below and click “submit.”

  • Call toll free: (800) 257-5282 or (609) 466-8991, Option 3
  • Hours: 9:00 a.m. to 5:00 p.m. EST, Monday through Friday, Excluding Standard U.S. Holidays

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